Corporate Governance
Corporate Governance Structure
Toyota Industries strives to enhance its corporate value in a stable manner over the long term and maintains society's trust by earnestly fulfilling its social responsibilities in accordance with its Basic Philosophy. To that end, Toyota Industries endeavors to further enhance its corporate governance in its efforts to maintain and improve management efficiency and the fairness and transparency of its corporate activities.
Basic Perspective on Corporate Governance
Toyota Industries regards the most important managerial task is to earn trust broadly from society and enhance our corporate value on a stable, long-term basis. We aim to do this task based on our Basic Philosophy and by earnestly fulfilling our social responsibilities. Our basic focus is on contributing to the creation of an enriched society through business activities, and we believe it is essential to cultivate good relationships with stakeholders, including shareholders, customers, business partners, creditors, local communities and employees.
Accordingly, we strive to enhance our corporate governance in order to maintain and improve management efficiency, fairness and transparency. For example, we have established a structure to quickly and flexibly respond to changes in the business environment and have been working to augment management oversight and ensure the timely disclosure of information.
More specifically, the following basic policies drive our initiatives.
- (1) We seek to ensure shareholders’ rights and equality.
- (2) We seek to promote appropriate collaboration with stakeholders other than shareholders (including customers, business partners, creditors, local communities and employees).
- (3) We seek to conduct appropriate information disclosure and ensure transparency.
- (4) We seek to perform the roles and duties of the Board of Directors appropriately in order to make decisions in a transparent, fair, quick and resolute manner.
- (5) We seek to promote a constructive dialogue with shareholders.
Implementation Structure
Toyota Industries convenes monthly meetings of the Board of Directors to resolve important management matters and monitor the execution of duties by directors. We appoint outside directors who have a wealth of experience and knowledge such as business management. They attend meetings of the Board of Directors and give opinions and ask questions as deemed necessary based on their individual, wide-ranging experience and insights related to the management of globally operating companies and monozukuri (manufacturing). Through this supervisory function of outside directors, we ensure the legality and validity of the Board's decisions as well as the directors' execution of duties from an objective perspective. Moreover, a variety of issues concerning important management matters, such as our corporate vision, management policies, medium-term business strategies and major investments, as well as crucial projects in each business division, are discussed by the Management Committee, which is composed of the president, executive vice president, chief officers and audit & supervisory board members as well as relevant senior executive officers and other executives, prior to deliberation by the Board of Directors.
At the Executive Officers' Meeting, the president, executive vice president, chief officers and senior executive officers convene to report and confirm the monthly status of business operations and discuss business and functional issues.
In addition, issues pertaining to quality, production and human resources are discussed at the corresponding functional meetings. We have also put in place committees to deliberate on more specific matters, such as compliance, risk management, sustainability, the environment, safety and health as well as export transaction controls. These functional meetings and committees discuss important matters and action themes in respective areas.
Furthermore, in response to the engine certification issue, we established a Restart Committee to promote recurrence prevention measures.
Moreover, we strive to maintain and improve internal controls by establishing the Internal Audit Office and conducting internal audits of Toyota Industries' business divisions and departments as well as our subsidiaries.

Selection and Dismissal of Senior Management and Appointment of Director and Audit & Supervisory Board Member Candidates
Policies and Procedures for Selection (and Dismissal) of Senior Management and Appointment of Director and Audit & Supervisory Board Member Candidates
We appoint candidates from the viewpoint of placing the right persons in the right positions. As director candidates, we appoint persons capable of making sound and quick decisions about corporate management in general, managing risk appropriately and monitoring the execution of business operations. In appointing audit & supervisory board member candidates, we ensure a balance among the financial, accounting and legal insights, knowledge of our business fields and the diversity of perspectives on corporate management. We also select senior management members from the viewpoint of placing the right persons in the right positions, while considering a balance of their abilities to cover each function and business division of Toyota Industries in executing business operations. We will consider dismissal if a certain situation precludes sufficient execution of duties.
Based on these policies, we review proposals, exchange views and confirm details at the Executive Appointment and Compensation Committee, which is chaired by an independent outside director and a majority of which comprising independent outside directors, and then submit these proposals to the Board of Directors for resolution.
■Experience and Expertise of Directors and Audit & Supervisory Board Members
Appointment of Independent Members of Management
As a publicly listed company, Toyota Industries strives to ensure the fairness and transparency of management. Following the Securities Listing Regulations stipulated by the Tokyo Stock Exchange and Nagoya Stock Exchange, respectively, to further enhance our corporate governance, Toyota Industries has appointed as independent members of management three outside directors and two outside audit & supervisory board members who are deemed to have no conflicts of interest with our shareholders.
Determination of Compensation for Directors and Audit & Supervisory Board Members
Matters Related to Policy for Determining Individual Compensation for Directors
- ■Basic Perspective
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・We ensure fairness and transparency.
・We emphasize incentives for achieving better business performance and sustainable growth, link compensation with the business performance of Toyota Industries and reflect individual duties and performance.
- ■Compensation Structure
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・Compensation for directors consists of fixed compensation (basic compensation) and performance-linked compensation (bonuses and restricted share compensation).
・However, non-executive directors such as outside directors are paid only fixed compensation as they are independent of the execution of business operations.
- ■Method of Determining Individual Compensation
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・We have established the Executive Appointment and Compensation Committee consisting of Toyota Industries' president and independent outside directors.
・To ensure the Committee's objectivity and transparency, we have a rule that independent outside directors serve as a chairman and make up half or more of the total number of its members.
・The Executive Appointment and Compensation Committee deliberates on a policy for determining individual compensation for directors, proposed compensation for each director and important matters related to compensation.
・The Board of Directors votes on the policy based on the results of deliberations made at the Executive Appointment and Compensation Committee.
・From the standpoint of determining directors' individual compensation amounts flexibly and swiftly, the Board of Directors delegates the related decision-making authority to the president (or to the chairman).
・The president (or the chairman) determines the directors' individual compensation amounts based on the policy and the results of deliberations made at the Executive Appointment and Compensation Committee.
- ■Composition Ratio
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・The ratio of fixed compensation and performance-linked compensation (bonuses and restricted share compensation) for directors, excluding non-executive directors such as outside directors, is approximately 50:50. However, Toyota Industries is not precluded from using a ratio different from the above, depending on the circumstances of the consolidated operating profit amount and others.
・The ratio of bonuses to restricted share compensation in the performance-linked compensation is approximately 70:30.
- Policy for Determining Fixed Compensation, Bonuses (together, “Cash Compensation”) and Restricted Share Compensation
- [Cash Compensation]
The cash compensation paid to directors after combining fixed compensation and bonuses is determined to be ¥700 million or less per year (including ¥150 million or less per year for outside directors). - [Fixed Compensation]
・Fixed compensation for directors consists of monthly salaries, which are paid periodically while in service.
・We determine a reasonable level of individual compensation amounts while giving consideration to other companies' compensation levels as well as the rank and duties of each director.
[Bonuses]
・We pay a bonus at a certain time after the end of the General Shareholders' Meeting in each fiscal year.
・The bonus is determined by using the consolidated operating profit as the indicator and is approximately 70% of the total amount of performance-linked compensation calculated for each rank based on the amount of consolidated operating profit for the previous fiscal year. The bonus will be 100% of the total amount of performance-linked compensation if there is a reason for not providing directors with restricted share compensation.
・In determining the total amount of performance-linked compensation, we give comprehensive consideration to dividends, employees' and other companies' bonus levels, past records of bonus payments and execution of duties and assigned work.
[Restricted Share Compensation]
・Restricted share compensation is paid at a certain time after the end of the General Shareholders' Meeting in each fiscal year. If there is a reason for not providing directors with restricted share compensation, all of their performance-linked compensation is paid as a bonus and restricted share compensation is not paid.
・Compensation paid to provide restricted share units is a pecuniary claim, and the total amount is ¥200 million or less per year separate from the director's fixed compensation and bonus. The class of shares allotted is common share (with a transfer restriction attached to the allotment contract), which is issued or transferred, and the total number is 60,000 shares or less per year (if the total number of Toyota Industries' outstanding shares has changed due to a share split or reverse share split, including the allotment of shares without contribution, the ceiling amount is adjusted according to the ratio), as per the resolution approved at the 146th Ordinary General Meeting of Shareholders.
・The restricted share compensation is determined by using the consolidated operating profit as the indicator and is approximately 30% of the total amount of performance-linked compensation calculated for each rank based on the amount of consolidated operating profit for the previous fiscal year.
・Restricted share compensation is provided on the condition that an allotment contract, which includes the following provisions, is concluded.
■A transfer restriction is attached to the shares allotted for a period between three years and 30 years from the date of allotment, which is determined in advance by the Board of Directors, and the restriction will be lifted at the expiration of the period. The transfer restriction will be lifted if a director has retired from their position due to the expiration of their term of office, death or other legitimate reasons.
■If a director violates a law or any of the events specified by the Board of Directors occurs during the period of transfer restriction, Toyota Industries may acquire all or part of the shares allotted for no consideration.
Compensation for Audit & Supervisory Board Members
Compensation for audit & supervisory board members is fixed remuneration only, and is determined through discussions among audit & supervisory board members in accordance with certain standards established by Toyota Industries.

Efforts for Undertaking Management Conscious of Capital Cost and Stock Prices
To enhance our corporate value over the medium to long term, Toyota Industries focuses on management conscious of capital cost while working to provide products and services that anticipate market needs and benefit society.
Specifically, we aim for a return on equity (ROE) of 6% in around 2026 or 2027. In the medium to long term, we will seek an even higher ROE and greater corporate value with a focus on increasing profitability, reducing shareholders' equity by trimming stock holdings, which include cross-shareholdings, and investing in infrastructure. Other key efforts are growth-oriented research and development, proactive M&A investment, shareholder returns through dividends and flexible share buyback and dialogue with the market. Please refer to the following for details.
FY2024 Financial Results presentation
Effectiveness of the Board of Directors and Its Evaluation
With regard to the effectiveness of the Board of Directors, we conduct questionnaire surveys and interviews mainly with outside directors and audit & supervisory board members and hold discussions with them to increase effectiveness. The following summarizes the results of their evaluation.
- ■Evaluation
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1) The Board holds lively and constructive discussion with its atmosphere welcoming open opinions.
2) The Board discloses issues and risks associated with business execution openly to outside directors and is operated in a sound manner.
3) The Board is functioning effectively in terms of appropriate decision-making and management oversight as it has been made customary to report and deliberate on important matters several times to make sure that these matters are thoroughly discussed prior to the resolution.
- ■Suggestions for Further Improvement of the Effectiveness
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1) The Board should continue to monitor the status of response to compliance-related matters and risks on a periodical basis.
2) The Board should increase reporting on post-project assessment of M&As and investments, in addition to business and financial strategies aimed at growth over the medium to long term.
3) For important topics, it is recommended to provide opportunities, separate from the Board meetings, to invite the heads of respective business divisions for casual discussion.
As shown above, Toyota Industries' Board of Directors has been evaluated as effective. Nonetheless, we will undertake efforts to further increase the effectiveness on a continuous basis.
Audit & Supervisory Board Members and Audit & Supervisory Board
Toyota Industries has four audit & supervisory board members, two of whom are full-time members and two of whom are outside members.
The four members attend meetings of the Board of Directors and provide their opinions as appropriate. The full-time members also attend other important meetings and receive reports on the execution of duties by directors and other responsible persons. They work to monitor and provide advice on the management status through on-site audits at the Head Office, major business sites and subsidiaries, thereby contributing to the maintenance and improvement of internal controls. They also collaborate appropriately with the accounting auditor and the Internal Audit Office.
Meetings of the Audit & Supervisory Board are held every month to share information on audits conducted by full-time members with outside members, to receive reports on important business statuses from Board members and responsible persons, and to receive reports from the accounting auditor regarding how key audit matters have been examined and determined.
At these meetings, the members also discuss and make decisions on important matters, such as audit policies and plans, the audit method used by the accounting auditor and the appropriateness of their audit results.

Initiatives for Enhancing Corporate Governance |
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Cross-Shareholdings
Policy on Cross-Shareholdings
Toyota Industries' basic policy is not to own cross-shareholdings unless there is a rational reason to do so. On the other hand, collaboration, such as maintaining and reinforcing business relationships with business partners, is essential to sustainably enhance our corporate value. We thus hold shares as needed based on our business strategies.
Verifying Appropriateness of Cross-Shareholdings
Each year, the Board of Directors verifies if the purpose of cross-shareholdings is appropriate and if associated benefits and risks are commensurate with capital cost.
More specifically, we annually conduct a survey on the significance of cross-shareholdings with responsible departments to pick out less significant investee companies and examine whether to sell their shares. At the same time, we carry out verification based on quantitative information, such as profitability indicators of investee companies and investment returns compared to capital cost. If those investee companies are found to be below our criteria as a result of the verification, we again examine the significance of holding their shares and consider selling these shares.
In fiscal 2024, we sold shares of two investee companies.
Exercise of Voting Rights
While respecting the management policies of individual investee companies, we determine how we exercise our voting rights by checking each item on the agenda from the perspectives of medium- to long-term enhancement of corporate value, policy concerning shareholder returns, corporate governance and social responsibility.
Internal Control System
In accordance with the Companies Act, in May 2006 Toyota Industries' Board of Directors adopted the Basic Policies for the Establishment of an Internal Control System (Basic Policies) to ensure compliance, risk management as well as the effectiveness and efficiency of business operations by incorporating these policies into each business segment's annual policies and day-to-day routine management. However, following our legal violations related to engine certification in Japan, we initiated efforts to prevent recurrence while going back to the basics and making a fresh start, vowing never to commit such misconduct again. At the same time, we decided to revise our Basic Policies, and the decision was approved by resolution of the Board of Directors in April 2024.
In order to never repeat the same mistake, we will foster a culture of noticing and always pausing when something is wrong and make improvements by engaging all employees. We will also establish an organization and system to respond to risk appropriately and make optimum allocation of management resources. In executing actual business operations, we will remain sincere and conduct proper manufacturing, incorporate a mechanism, including a check function, into our corresponding processes, and simultaneously work to nurture human resources to practice such sincere, proper manufacturing.
We assess the implementation status at the end of each fiscal year and determine actions for the coming year, including reviewing the implementation structure and enhancing day-to-day operational management.
Furthermore, based on the Financial Instruments and Exchange Law (so-called Japanese Sarbanes-Oxley Act (J-SOX)), we have established and appropriately operated an internal control system to maintain the reliability of financial reporting. The system's status and progress are reviewed by the Internal Audit Office and audited by independent auditors. We determine which Toyota Industries Group companies fall within the scope of J-SOX based on the degree of impact on the reliability of financial reporting. We determined that our internal controls over financial reporting as of the end of fiscal 2024 were effective, and accordingly, submitted an Internal Control Report in June 2024. The report was reviewed by independent auditors and judged fair in their Internal Control Audit Report.
Internal Control Assessment System
(Based on J-SOX)

Compliance
Basic Perspective
We believe that compliance means both adhering to laws and regulations as well as ethics and social norms. As such, it is vital to promote compliance throughout the Toyota Industries Group under the leadership of top management.
Previously, we established the CSR Committee and its subordinate organization, the Compliance Subcommittee, to undertake relevant activities. On April 1, 2024, we reorganized the two and established the Compliance Committee as an organization managing and promoting compliance throughout the Group, including consolidated subsidiaries. The new committee is chaired by the Global Chief Compliance Officer (GCCO), and its specific activities span formulating compliance policies for the entire Group, collecting information on important compliance risks, such as new laws and possible legal revisions, monitoring changes in society and making appropriate and timely response. We have also set up a system to swiftly report significant incidents involving the Group, including a violation of certification-related, anti-bribery, anti-corruption or antitrust laws, to the GCCO and the Compliance Committee.

Formulating the Code of Conduct and Fully Educating and Instilling the Code
Toyota Industries has formulated and distributed to executives and all employees the Code of Conduct, which serves as conduct guidelines that should be observed by employees. It covers such topics as compliance (prevention of bribery, corruption and conflict of interest, conformance to antitrust laws and others), respect for human rights, safety and health as well as environmental conservation. Accordingly, we have been working to instill the Code through group training and other means. Consolidated subsidiaries in and outside Japan have formulated their own Code of Conduct appropriate to their respective business lines and corporate cultures and have been implementing Company-wide awareness-raising and educational activities once a year.
Following our legal violations related to engine certification in Japan, the Special Investigation Committee noted in its investigation report the failure of managers to exercise their functional responsibilities. Taking the matter seriously, we launched a compliance training program for managers in February 2024 in response. It provides practical training for the manager-level employees about their roles to promote compliance and two-way communication needed in workplace management. We are considering expanding the scope from office work and engineering positions to production positions in the future.
As another effort, we have created and disseminated e-learning materials on 50 topics (adding “Introduction to legally required certification” and “Antitrust laws (relationships with customers and suppliers)” in fiscal 2024) and compliance mini quizzes on 48 topics in order to cultivate a deeper understanding of compliance among employees of Toyota Industries and our consolidated subsidiaries in Japan and to create an environment in which employees learn about compliance on their own.
Execution rate of the Code of Conduct enlightenment and educational activities by Toyota Industries and consolidated subsidiaries in and outside Japan: 100%

Example Topics of e-Learning Materials
Compliance; Legally mandated certification; Antitrust laws (cartels, relationships with customers and suppliers); Prevention of bribery; Human rights; Various types of harassment; Safety behavior; Occupational accidents; Mental health; Environmental protection; Management of confidential information; Traffic safety; Product liability; Accounting process, etc.

Efforts for Prevention of Bribery
To prohibit and prevent bribery, in 2014 Toyota Industries formulated the Global Guidelines for Bribery Prevention (or individual rules in countries high on the Corruption Perceptions Index in accordance with their respective, applicable laws) and has been conducting activities to familiarize employees with them in each country and region.
In March 2023, we formulated the Toyota Industries Group Anti-Bribery Policy to clarify our stance both within and outside the Toyota Industries Group. We have positioned the policy above our Global Guidelines for Bribery Prevention and have been working to communicate and thoroughly implement the policy in each region and country.
Toyota Industries Group Anti-Bribery Policy PDF [220.3KB / 1pages]
Efforts for Ensuring Compliance with Antitrust Laws
As for antitrust laws, we operate a system to conduct a check and review before and after employees of Toyota Industries contact competitors and have been cultivating awareness among employees for not acting in a manner that may possibly constitute a violation of antitrust laws. Moreover, we have designated a particular month as “Antitrust Law Compliance Month” since fiscal 2016 to carry out enlightenment activities at relevant departments for clarifying our relationships with competitors and ensuring fair transactions with business partners (e.g., the need to hold sincere dialogue with business partners to deal with changes in the business environment caused by rises in various costs).
Consolidated subsidiaries in and outside Japan have also been working to educate and raise awareness of employees to preventing violations of antitrust laws, such as forming cartels, in accordance with local laws and regulations.
Early Detection and Prevention of Issues via Whistle-Blower System
The Toyota Industries Group operates a whistle-blower system (helpline) in each region, through which employees and suppliers can anonymously report and seek consultation on compliance-related matters at their convenience. We also accept reports and inquiries through law firms and dedicated external websites. In fiscal 2024, we received 245 reports and inquiries from within Toyota Industries and from its consolidated subsidiaries in and outside Japan on such matters as labor management, work environment and ethics. Of these, 74% were concerned with labor management and the work environment. The department in charge of the whistle-blower system and other relevant parties investigated and responded to each case based on the internal rules while thoroughly protecting the privacy of persons reporting and prohibiting retaliation against them.
We will continue our ongoing efforts to communicate about and improve our whistle-blower system as well as ensure the early discovery and prevention of issues to become a “company on which society places greater trust.”

【TOPICS】Establishing a Compliance Officer Hotline
In February 2024, we established a compliance officer hotline that enables employees to directly communicate with Hiroshi Fukagawa, the Senior Executive Officer and Global Chief Compliance Officer (GCCO).
It is a new employee hotline, separate from the existing whistle-blower system, through which employees make compliance-related inquiries directly to the GCCO, either providing their names or remaining anonymous. To those who provide their names, the GCCO directly returns an e-mail.
Additionally, to cultivate greater compliance awareness, we distribute newsletters entitled “Windows to Compliance,” describing the GCCO's approaches to compliance.

Compliance Awareness Survey
Toyota Industries periodically conducts an employee compliance awareness survey to check how compliance activities have taken root among employees and how well they know about the Code of Conduct and whistle-blower system. By identifying the actual status and adding improvements, we have been working to make our compliance structure more effective. Starting from April 1, 2024, we have expanded the scope of the survey and increased its frequency from once every three years.
Activities in the Toyota Industries Group
Each consolidated subsidiary of the Toyota Industries Group has set up a compliance committee (in Japan) and appointed a compliance officer (outside Japan) to lead and promote autonomous activities in respective communities. In North America, Europe, China and Asia/Oceania, compliance officers regularly hold conferences and facilitate collaborative activities within each region.

In fiscal 2024, compliance officers from nine bases in China attended the Compliance Officer Conference held in the country. They shared information about the compliance activities of each company and updates to relevant laws, reflected on compliance activities in China and exchanged views. After the conference, these bases have been conducting activities in a mutually coordinated manner.

Tax Governance
Basic Perspective
The Toyota Industries Group regards the most important managerial task is to earn trust broadly from society and enhance its corporate value on a stable, long-term basis in accordance with our Basic Philosophy and by earnestly fulfilling our social responsibilities. We strive to contribute to society and maintain and enhance corporate value by complying with the applicable tax laws and regulations of each country and region, where we undertake business activities, as well as by paying the appropriate level of taxes.
Tax Policy
Under the basic perspective, Toyota Industries has formulated the Toyota Industries Group Tax Policy.
The Toyota Industries Group will educate its employees as necessary through tax and accounting training and e-learning programs so that we are able to pay the appropriate level of taxes and take the proper tax measures in accordance with the Code of Conduct.
Toyota Industries Group Tax Policy PDF [376.4KB / 1pages]
Information Security
Basic Perspective
We recognize that the personal information of customers, employees and business partners as well as information concerning our technologies and sales activities are assets that need to be protected. Accordingly, with the aim of safeguarding our information assets and strengthening their management, we have formulated the Basic Policies for Information Security.
Basic Policies for Information Security
- (1) Legal compliance
- We comply with laws and regulations related to information security while fostering awareness of them among employees.
- (2) Maintaining a stable business foundation
- We safeguard and manage information assets appropriately, carry out information security-related education and enlightenment activities on an ongoing basis and seek to maintain a stable business foundation.
- (3) Providing safe products and services
- We provide safe products and services to customers and society by implementing information security measures in our business activities, including the development, design and manufacture of products and services.
- (4) Information security management
- We build a governance structure to enforce and manage information security and continue to promote and refine the structure.
Implementation Structure
Toyota Industries has set up the Risk Management Committee (led by a risk supervisor*1) as a subordinate organization to the Information Security Meeting (chaired by an executive in charge of promoting information technology (IT) and digitalization) to reduce information security risks.
To thoroughly implement the initiatives adopted by the Information Security Meeting, we appoint Confidentiality Management Champions*2 and Confidentiality Management Supporters*3 at each department of Toyota Industries.
For consolidated subsidiaries around the world, we regularly hold meetings of IT managers in each region to share information on security incidents and countermeasures both in and outside the Toyota Industries Group and to disseminate relevant policies. Through these and other measures, we are increasing the levels of security and security awareness throughout the Group.
*1: Executive in charge of enterprise risk and compliance management
*2: Head of each department
*3: A person within the department, appointed by the head

Information Security Management
Information Security Monitoring and Incident Response
To ensure the early detection of and prompt action against cyberattacks, we have in place systems to monitor the security of PCs and all other terminals used within the Toyota Industries Group and to respond to incidents 24 hours a day, 7 days a week. We also share threat information with our consolidated subsidiaries in and outside Japan to swiftly alert each company.
Number of serious incidents occurred: 0
Strengthening Information Security Governance within the Group
In accordance with the All Toyota Security Guidelines (ATSG)*4, we annually inspect the implementation status of information security at Toyota Industries and our consolidated subsidiaries and affiliates around the world in order to maintain and improve the level of information security on a continuous basis.
We are also promoting the achievement of a uniform, more sophisticated level of security in all Group companies by sharing information on related initiatives through liaison meetings of affiliated companies in Japan and the TICO Group Cyber Security Summit meetings. We also visit individual Group companies to support their efforts.
*4: Security guidelines of the Toyota Group, which conform to the Cyber Security Framework of the National Institute of Standards and Technology (NIST CSF) and ISO 27000 series of standards for information security management systems
Enhancing Our Response to New Work Styles
To be prepared for risks emerging from teleworking and regular use of cloud services, we have introduced a new AI system that monitors diversifying paths through which internal information is taken off the premises. We are also working to create rules and a management system to prevent confidential information (personal information) leakage and ensure the safe use of cloud services.
Reinforcing Efforts to Enhance Information Security Awareness
To create an organization that autonomously manages risks according to the operations of each department, we provide enhanced education to Confidentiality Management Champions and Confidentiality Management Supporters who lead such risk management activities.
In increasing the information security awareness of each employee, we continuously provide relevant information via various channels using original characters to facilitate an understanding and widespread familiarization of the importance of information security.
Primary Activity Examples


Activities in fiscal 2024 |
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Risk Management
Basic Perspective
Based on the Basic Policies for the Establishment of an Internal Control System in compliance with the Companies Act, Toyota Industries is working to strengthen regulations and a structure to promote risk management. We regard the following aspects as the basics of risk management and implement initiatives accordingly.
(1) Incorporating measures to prevent and reduce potential risks into daily routines and following up on the progress of implementation
(2) Ensuring quick and precise actions to minimize the impact on business and society when a risk becomes apparent
Implementation Structure
Business divisions and other departments at the Head Office develop and promote annual action policies that integrate measures to prevent and control risks related to quality, safety, the environment, personnel, export transactions, disasters and information security. Progress is assessed and followed up by each functional management entity. Previously, the CSR Committee was responsible for risk management of the entire Company. However, in order to further strengthen our risk management efforts, we newly established the Risk Management Committee, chaired by the risk supervisor (executive in charge of enterprise risk and compliance management), on April 1, 2024.
The Risk Management Committee promotes activities to identify priority/material risks from among risks concerning Toyota Industries as a whole and make sure to implement measures at each functional management entity as well as measures to counter emerging risks spanning multiple functions.
At the same time, functional departments at the Head Office such as those responsible for safety, quality and the environment formulate rules and regulations and create manuals from a Group-wide perspective, encompassing consolidated subsidiaries. By confirming and following up on the progress through operational audits and workplace inspections, they provide support for raising the level of risk management, including the ability to respond to the identified priority/material risks, at each business division and consolidated subsidiary.
We have also formulated the Risk Response Manual, which defines basic rules for risk management activities under normal circumstances and for our initial response to an emergency when a risk becomes evident. The aim is to ensure quick reporting to top management, perform an accurate assessment of the impact on society and business activities and minimize damage through appropriate actions. The content of the manual is reviewed and revised as deemed necessary in response to changes in businesses and the surrounding environment.
Risk Management Structure

Risk Map

Response to Possible Major Earthquake
We consider the impact of a major earthquake as one of the most significant risks and have accordingly formulated a business continuity plan. Based on the three basic policies of placing maximum priority on human life, placing top priority on the recovery of local communities and ensuring the quickest possible recovery, we are making Company-wide efforts in three relevant areas, specifically, “precautionary, pre-disaster mitigation,” “initial response to be followed immediately after the disaster” and “restoration of production.”
Disaster Prevention Structure
We strive to reinforce our disaster prevention structure to enable a smooth transition from the initial response stage to the production restoration stage.
The Disaster Prevention Response Headquarters, consisting of representatives from the functional departments at the Head Office, is responsible for collecting information from plants and other relevant parties and making Companywide decisions based on the information collected.

Promoting Disaster Prevention at Home and Related Enlightenment Activities
Starting from fiscal 2017, we have been undertaking enlightenment activities for employees and their families as a measure to promote disaster prevention and avoid disasterinflicted damage at home. Specifically, we encourage them to take three actions: preventing the overturning of furniture and securing an evacuation route; deciding how to contact and where to meet with family members in a disaster; and stockpiling emergency goods, food and other necessities.
Following the Noto Peninsula Earthquake that occurred on January 1, 2024, we will once again emphasize the importance of making preparations in advance and convey the message to our employees on an ongoing basis.
Efforts to Cultivate Personnel to Engage in Disaster Prevention Activities
1.Training at Disaster Prevention Response Headquarters
One important role assigned to the Disaster Prevention Response Headquarters that oversees Company-wide disaster response is to collect information on damages to both inside and outside the company premises, swiftly make decisions and disseminate these decisions throughout Toyota Industries. In fiscal 2024, we conducted a practical drill with a focus on equipment operations for the departments at the Head Office comprising the Disaster Prevention Response Headquarters. Activities included setting up an emergency network (mobile routers and outdoor Wi-Fi service) for use during a disaster and using electrified vehicles (HEVs, BEVs and FC buses) of each plant as part of our emergency power source. We will continue to train ourselves, assuming a disaster could occur at any time, to act smoothly under any circumstances.
2.Simultaneous All-Company Disaster Prevention Training
Since fiscal 2023, we have extended the duration of our training and expanded its scope to conduct more effective, simultaneous all-Company disaster prevention training.
The training at the Kariya Plant assumed a shutdown of operations. Participants checked the situation in the surrounding area and chose to either go home or stay at an evacuation site. We will continuously conduct training to ensure higher safety and security for our colleagues and customers while dealing with new issues found through the training.
3.Utilization of New Technologies


The Higashichita Plant and Hekinan Plant, located in coastal areas, face disaster risks of tsunamis and tidal waves induced by earthquakes and typhoons. As such, the two plants have implemented measures to reduce such risks by utilizing a variety of technologies. In fiscal 2024, they introduced drones, which will enable them to check the conditions of broad areas around the plants from the sky during a disaster and make a quick and accurate decision for the next step. Each of Toyota Industries' plants will continue to utilize new technologies and examine preparations needed in their respective environments.
Future Activities
In the face of frequent wind and water-related disasters and earthquakes in recent years, we believe it is important to be prepared to make a smooth initial response and maintain the function of the Disaster Prevention Response Headquarters no matter when or how much we sustain damage from a disaster. Based on this belief, we will continue our ongoing efforts to increase the effectiveness of our disaster prevention scheme.
Activities Related to Intellectual Properties
Basic Perspective
One tenet of the Toyoda Precepts, which serves as our corporate creed, states “Always be studious and creative, striving to stay ahead of the times.” Under this tenet, Toyota Industries proactively makes investments in research and development, protects and uses the resulting intellectual properties, such as inventions and know-how, and leverages them in the strategies of each business. In addition, we make sure to acquire rights on intellectual properties both in and outside Japan and seek to prevent infringement of these rights while working to increase our corporate value by holding intellectual properties.
Implementation Structure and the Number of Patent Applications
Toyota Industries' businesses span various fields from textile machinery to materials handling equipment and automobile-related products. In accordance with business strategies tailored to the characteristics of each business, we comprehensively analyze information on our own and other companies' intellectual properties, covering our position in the respective markets and competitive relationships, and based on the results, formulate an intellectual property strategy.
At our internal Invention Review Meeting between the technical department and IP department of each business division and on other occasions, we identify and encourage inventions that pay attention to certain technological domains. At the same time, we operate a system to survey risks of infringing other companies' intellectual properties, report the survey results to a meeting of the Review and Approval Committee for Research and Development held during each development phase and have the responsible executives review and approve each development project. We also make joint efforts with consolidated subsidiaries in and outside Japan possessing the development function to build an asset pool of intellectual properties and avoid risks of infringement, both from the viewpoint of Toyota Industries Group as a whole.
Under this implementation structure, we filed some 700 patent applications in fiscal 2024. As of March 31, 2024, Toyota Industries holds about 5,700 patents across the world.

Intellectual Property-Related Activities in the Development of Automation Technologies for Materials Handling Equipment



Toward resolving the issue of chronic labor shortages in the logistics industry, Toyota Industries has been focusing on the development of automation technologies for materials handling equipment, such as lift trucks and towing tractors. Autonomous driving requires technologies to precisely estimate the vehicle's own position, while automated loading and unloading operations need technologies to detect the accurate positions of objects such as trucks, cargo and pallets. As an effort to protect our rights, we have already filed more than 50 patent applications in each of these technology fields.
For autonomous lift trucks and towing tractors, we have conducted feasibility tests of each at customer facilities, including warehouses and airport facilities (See Figures 1 and 2). We have been promoting activities to link the technological issues found while operating the equipment in practice to the patent applications (See Figure 3). Toyota Industries will continue to strive for competitive superiority through the strategic acquisition and utilization of intellectual property rights for its autonomation technologies.